Shipping and Delivery
- How do I ship my wines?
- What states do you deliver to?
- How much does shipping cost?
- What is ‘temperature-controlled’ shipping?
- Why is my shipment still showing as pending when I requested it several days ago?
- Do you ship during extreme weather?
- Why can’t I ship a bottle that is in 3rd party or incoming status?
- Does someone have to be home to sign for the shipment?
- What if I miss my delivery?
- What happens if my shipment status shows as returned to sender?
- Can I change my delivery address after I have requested a shipment?
- Can I cancel a shipment?
- What states do you offer ground shipping to?
- You do not ship to my state. What are my options?
- How do I ship magnums and other large-format bottles?
- Can I ship wine to an address other than my own?
- Can I ship part of my order now and part later?
- Can I pick up my wine in person?
- Can I ship more than 12 bottles?
- Can I ship less than 12 bottles?
- Why do we have CloudCellar?
- What do the statuses for CloudCellar mean?
- What if I receive a corked or broken bottle?
- Shipping Policies