Manage My Account
- Printable Underground Cellar Gift Card
- How do I subscribe to your offer emails?
- Where can I see my account credits?
- I forgot my password, how do I reset it?
- How do I refer friends?
- Where can I view my shipments?
- Can I buy a gift card?
- How do upgrades work?
- Is my payment information safe?
- What if I change my mind about my order?
- What if I don’t like the wine I ordered?
- Why am I seeing fees being added to my purchase price at check-out?
Shipping and Delivery
- How do I ship my wines?
- What states do you deliver to?
- How much does shipping cost?
- What is ‘temperature-controlled’ shipping?
- Why is my shipment still showing as pending when I requested it several days ago?
- Do you ship during extreme weather?
- Sarah Francis Wines X Underground Cellar
- Fore Family Wines X Underground Cellar
- Park Cellars X Underground Cellar
- Hand of God Wines X Underground Cellar
- Zo Wines X Underground Cellar
- Underground Cellar Storage Partnership